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FTP send method uploads bug report file to remote folder on FTP server. It's almost like usual file copying, except it "copies" file to remote location.
Advantages:
| • | Simple and controllable. |
| • | Almost no customizations. |
| • | Minimum efforts to setup (among all web methods, including web-trackers) |
| • | Little chances to be blocked by firewall (almost everybody have internet access, which usually means FTP access too). |
| • | SSL/TLS support (currently not supported by EurekaLog). |
Drawbacks:
| • | May be blocked by firewall. |
| • | No bug report management. |
| • | User e-mail address is optional. |
| • | No backward feedback - you can't tell customer that this problem is already solved. |
| • | Requires hosting or FTP server. |
You can test FTP uploads by using any fully-functional FTP client software (web-browsers aren't suitable: they don't support upload functionality).
Notes:
| • | EurekaLog doesn't support SFTP protocol; only FTP is supported. |
| • | Currently EurekaLog supports only FTP; FTPS is not supported. |
Constant: wsmFTP.
See also:
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Send feedback...
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Build date: 2024-09-30
Last edited: 2023-03-07
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Permanent link to this article: https://www.eurekalog.com/help/eurekalog/ftp_upload.php
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