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This send method creates a new issue on Redmine bug tracker.
A bug tracking system is a software application that is designed to help quality assurance and programmers keep track of reported software bugs in their work. It may be regarded as a type of issue tracking system.
Many bug-tracking systems, such as those used by most open source software projects, allow users to enter bug reports directly. Other systems are used only internally in a company or organization doing software development. Typically bug tracking systems are integrated with other software project management applications.
Having a bug tracking system is extremely valuable in software development, and they are used extensively by companies developing software products. Consistent use of a bug or issue tracking system is considered one of the "hallmarks of a good software team".
This method requires some preparation actions, before you can use it:
| 1. | You need to get server with Ruby on Rails installed (Unix, Linux, macOS, Windows) and database running or have a hosting with similar requirements. |
| 2. | You need to download Redmine and upload it on server (either hosting or self-server). |
| 3. | You need to run through Redmine installer. |
Important note: EurekaLog uses JSON API to access Redmine. Make sure you have enabled remote access via API in Redmine options. Please refer to Redmine documentation for more information.
| 4. | You need to setup Redmine: |
| • | create projects (for each of your products). |
| • | create "reporter" account (warning: don't use administrator account for reporting issues). |
| • | create custom field for "counting" bug reports. |
| 5. | Fill Redmine details in your EurekaLog-enabled application. |
You also need to setup sending options and test sending. To test send place a button, which raises exception. Let EurekaLog handle it and perform sending. Ensure that it's working as expected. Send report again to check how duplicates are handled. Adjust any options, if needed. Change status of issue to "closed" and retry sending. Ensure that it works as expected.
Advantages:
| • | Powerfull and customizable. |
| • | Freeware (hosting cost not included). |
| • | Setup options are easy to use. |
Drawbacks:
| • | May be blocked by firewall. |
| • | Requires web (http) server + database service. |
| • | User e-mail address is optional. |
| • | Requires setup for each your project. |
| • | Setup options and access rights may be not detailed enough. |
Constant: wsmRedmine.
See also:
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Build date: 2024-09-30
Last edited: 2024-04-05
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Permanent link to this article: https://www.eurekalog.com/help/eurekalog/redmine.php
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