SMTP server method creates a temporary e-mail server (like real e-mail server of AOL Mail, GMail, HotMail, Yahoo Mail, etc), except it exists only during sending bug report (i.e. it's fake e-mail server). Since SMTP server stores user accounts in itself (no need to pass any account's data to 3rd party service) - you don't need to create any real e-mail accounts: fake SMTP server can use fake e-mail account.
Once created, fake SMTP server will connect to other (real) SMTP server, which serves target (recipient) account, saying: "Hi, I'm e-mail server and my account (it's fake, but you don't know this) just sent a new email for one of your account, here it is". After transmission, the fake SMTP server will be destroyed, and real SMTP server will notify recipient about new incoming e-mail.
Note: since SMTP server is fake, it has high chances to be recognized as spam (and, thus, being rejected), so be sure to setup bypass filters in your e-mail account, so e-mail server will not use spam filtering on such e-mails. Also, be sure to setup some other backup send method.
Advantages:
• | No additional client software or configuration necessary. |
• | No need to store your account details (compared to SMTP client), since server is fake. |
• | Can deliver reports automatically. No UI. |
• | Can fabricate "FROM" field, so it'll match user's e-mail. |
• | Good for basic support for unsupported web-trackers (see also). |
Drawbacks:
• | No backward feedback - you can't tell customer that this problem is already solved. |
• | No bug report management. |
• | Can be blocked by firewall or client's ISP. This has the highest chances among all e-mail based methods (some ISPs require to use their SMTP relay servers to send e-mails outside). |
• | Real e-mail servers may don't like such fake stray e-mail servers. |
Typically, you should use either SMTP server or SMTP client, but not both methods simultaneously.
Constant: esmSMTPServer.
See also:
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Build date: 2024-09-30
Last edited: 2023-03-07
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